1. Introduction
Welcome to Zettai Store (hereinafter referred to as the "Site"). Your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect the personal information you provide us when you use our Site and our services.
2. Data Controller
The data controller is Zettai Store of Giovanni Daniele Ferrero, with registered office at Via Claviere 8, Turin, VAT number 13090050017, and can be contacted via email at info@zettaistore.com.
3. Types of Data Collected
We collect various types of personal data, including:
- Identification Data: Name, surname, address, email, phone number.
- Payment Data: Information related to credit cards or other payment methods.
- Browsing Data: Information collected through cookies and other tracking technologies.
4. Purposes of Data Processing
Your personal data is processed for the following purposes:
- Order Management: To process and ship your orders.
- Customer Service: To respond to your inquiries and resolve any issues.
- Marketing: To send you promotional communications.
- Service Analysis and Improvement: To improve our Site and our services.
- They are also collected to send service quality evaluation emails from third-party companies (TrustedShop Italia srl).
5. Legal Basis for Processing
The processing of your personal data is based on:
- Performance of a Contract: To manage your orders and provide the requested services.
- Consent: For marketing purposes and sending newsletters (managed by Mailchimp/TrustedShop Italia srl).
- Legitimate Interest: To improve our services and prevent fraud.
6. Data Processing and Storage
Processing will be carried out in an automated and/or manual manner, in compliance with the provisions of Legislative Decree 196/2003 and subsequent amendments regarding security measures, by persons specifically appointed and in accordance with the provisions of art. 29 GDPR 2016/679.
Please note that, in compliance with the principles of lawfulness, purpose limitation, and data minimization, pursuant to art. 5 GDPR 2016/679, with your free and explicit consent expressed at the bottom of this policy, your personal data will be stored for the period necessary to achieve the purposes for which they are collected and processed.
7. Data Sharing
Your data may be shared with:
- Service Providers: Who assist us in managing the Site and providing the services.
- Competent Authorities: In case of legal obligations or to protect our rights.
8. Data Subject Rights
You have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data, within the limits provided by law.
- Restrict the processing of your data.
- Object to the processing of your data for legitimate reasons.
- Data portability, where applicable.
To exercise your rights, contact us at the email address info@zettaistore.com.
9. Data Security
We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or damage.
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be published on the Site and, where necessary, communicated to you via email.
11. Contact
For any questions about this Privacy Policy or the processing of your personal data, contact us at the email address info@zettaistore.com.